Privacy policy
PRIVACY POLICY
Last Updated: August 1, 2026
This Privacy Policy describes how EverGlimp (“EverGlimp,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use, or make a purchase from https://www.everglimp.com (the “Site”), communicate with us, submit a product review, or otherwise use our services.
By using the Site, you acknowledge the practices described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with the Site.
Information You Provide to Us
We may collect information that you provide directly, including:
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Name
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Email address
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Telephone number
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Billing address
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Shipping address
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Account login information
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Order and purchase history
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Product preferences
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Customer service communications
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Return, exchange, and refund information
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Custom-order measurements or specifications
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Product reviews, ratings, photographs, and videos
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Marketing preferences
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Any other information you choose to provide
Order and Payment Information
When you place or attempt to place an order, we collect information necessary to process and fulfill your purchase.
Payments are processed by third-party payment providers, such as Shopify-supported payment services and PayPal. Complete payment card numbers are generally collected and processed directly by these payment providers rather than stored by EverGlimp.
Payment providers may provide us with limited transaction information, such as payment status, payment method, billing details, fraud-screening results, and transaction identifiers.
Device and Usage Information
When you visit or interact with the Site, we and our service providers may automatically collect information including:
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IP address
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Browser type
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Device type
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Operating system
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Time zone
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Language preferences
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Cookie identifiers
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Pages and products viewed
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Links or buttons clicked
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Referring websites or search terms
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Date, time, and duration of visits
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Cart and checkout activity
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General location inferred from your IP address
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Information about how you interact with the Site
We may collect this information using cookies, pixels, tags, web beacons, software development kits, server logs, and similar technologies.
COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small data files stored on your device. We use cookies and similar technologies to:
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Operate essential website functions
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Remember your preferences and cart contents
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Keep the Site secure
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Process checkout and payments
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Understand website traffic and performance
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Improve products and customer experience
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Measure marketing campaign performance
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Display advertising that may be more relevant to you
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Prevent fraud and unauthorized activity
Some cookies are necessary for the Site to function. Other cookies, including analytics and advertising cookies, may be optional depending on your location.
Where required by law, we request your consent before using non-essential cookies. You can manage your choices through the cookie banner or privacy preferences available on the Site.
You may also configure your browser to block or delete cookies. Blocking essential cookies may prevent certain Site features from working correctly.
HOW WE USE PERSONAL INFORMATION
We may use personal information to:
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Process and fulfill orders
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Process payments and refunds
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Arrange shipping and delivery
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Provide order confirmations and tracking information
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Create and manage customer accounts
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Respond to customer service requests
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Process returns, exchanges, cancellations, and warranty claims
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Prepare and confirm custom orders
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Verify customer-provided order or delivery information
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Detect, investigate, and prevent fraud or unauthorized transactions
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Maintain the security and integrity of the Site
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Display and manage product reviews
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Improve our Site, products, services, and customer experience
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Analyze Site performance and customer interactions
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Measure the effectiveness of marketing and advertising
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Send marketing communications where permitted
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Personalize content and advertising
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Comply with legal, tax, accounting, customs, and regulatory obligations
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Enforce our policies and protect our legal rights
LEGAL BASES FOR PROCESSING
Where applicable data protection law requires a legal basis, we process personal information based on one or more of the following:
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Contract: To process orders, payments, shipping, returns, and customer accounts.
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Legitimate interests: To operate and improve the Site, prevent fraud, provide customer support, and protect our business.
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Consent: For certain cookies, marketing communications, personalized advertising, or other activities where consent is required.
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Legal obligation: To comply with tax, accounting, customs, law-enforcement, consumer protection, and regulatory requirements.
You may withdraw consent at any time where processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to service providers and partners that help us operate the Site and provide our services, including:
Shopify
Our online store is hosted by Shopify. Shopify processes information to provide store hosting, checkout, fraud prevention, analytics, personalization, and related commerce services.
You can learn more through the Shopify Privacy Policy and the Shopify Privacy Portal.
If Shopify Network Intelligence or related enhanced services are enabled, Shopify may process customer information to provide analytics, personalization, advertising, fraud prevention, and commerce-related services in accordance with Shopify’s applicable terms and privacy notices.
Payment Providers
We disclose transaction information to payment providers such as PayPal, card processors, financial institutions, and fraud-prevention providers to process payments, refunds, disputes, and chargebacks.
Shipping and Fulfillment Providers
We disclose necessary information to warehouses, manufacturers, carriers, postal services, customs agents, and logistics providers to prepare, ship, track, deliver, return, or replace orders.
This information may include your name, address, email address, telephone number, order contents, customs information, and tracking details.
Reviews and Customer Content
We may use services such as Judge.me to collect, verify, manage, and display customer reviews.
If you submit a review, rating, photograph, or video, certain information may be displayed publicly, such as your first name, last initial, review content, rating, date, verified-purchase status, photographs, or videos.
Do not include sensitive personal information in a public review.
Analytics, Advertising and Social Media
We may work with analytics, advertising, and social media providers, including services offered by Google, Meta, Pinterest, and similar platforms.
These providers may use cookies, pixels, or similar technologies to measure Site activity, understand advertising performance, create audiences, and show advertisements that may be relevant to you.
Depending on applicable law, this activity may be considered “sharing,” “selling,” or processing for targeted advertising even when we do not receive money in exchange for your information.
Professional and Legal Services
We may disclose information to accountants, auditors, insurers, legal advisers, financial institutions, regulatory bodies, courts, government authorities, or law-enforcement agencies where reasonably necessary or legally required.
Business Transactions
If EverGlimp or the business operating the Site is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.
BEHAVIORAL AND TARGETED ADVERTISING
We may use information about your interactions with the Site to measure advertising and provide advertisements that may be more relevant to your interests.
You can manage advertising and cookie preferences through:
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The cookie banner or privacy preference tool on the Site
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The Data Sharing Opt-Out page linked in the Site footer, where available
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Your browser or device privacy settings
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The Shopify Privacy Portal: https://privacy.shopify.com/
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Google advertising settings: https://myadcenter.google.com/
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Meta advertising settings: https://www.facebook.com/adpreferences/
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The Digital Advertising Alliance: https://optout.aboutads.info/
Opting out does not necessarily stop all advertising. You may continue to see advertising that is not personalized.
SALE OR SHARING OF PERSONAL INFORMATION
EverGlimp does not sell personal information for money.
However, our use of analytics, advertising cookies, pixels, Shopify enhanced services, or advertising partners may be considered a “sale,” “sharing,” or targeted advertising under certain privacy laws.
Where applicable, you may opt out through the Data Sharing Opt-Out page available on the Site or by contacting us at service@everglimp.com.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
GLOBAL PRIVACY CONTROL AND DO NOT TRACK
Where required by applicable law, we recognize browser-based Global Privacy Control signals as requests to opt out of the sale or sharing of personal information for the browser or device sending the signal.
Because there is no universally accepted standard for all browser “Do Not Track” signals, the Site may not respond to every type of Do Not Track signal. We will continue to review applicable requirements and recognized privacy controls.
MARKETING COMMUNICATIONS
If you subscribe to email or other marketing communications, we may send you information about products, offers, promotions, and store updates.
You can unsubscribe at any time by:
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Clicking the unsubscribe link in a marketing email
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Adjusting available account or communication preferences
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Contacting us at service@everglimp.com
Even if you opt out of marketing, we may still send transactional or service-related communications, such as order confirmations, shipping updates, account notices, refund information, or responses to customer service inquiries.
INTERNATIONAL DATA TRANSFERS
EverGlimp operates internationally, and our service providers may process information in countries other than your country of residence.
Your information may be transferred to or processed in countries including the United States, Canada, China, and other locations where Shopify, payment providers, logistics providers, analytics providers, or other service providers operate.
Where required, we rely on appropriate legal mechanisms and safeguards for international data transfers.
DATA RETENTION
We retain personal information for as long as reasonably necessary to:
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Fulfill orders and provide services
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Maintain customer accounts
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Process returns, refunds, disputes, and chargebacks
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Comply with tax, accounting, customs, and legal requirements
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Prevent fraud and abuse
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Resolve disputes
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Enforce agreements
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Protect our legal rights
Retention periods vary depending on the type of information and applicable legal requirements.
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to legal and technical limitations.
DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
You are responsible for keeping your account credentials confidential and should contact us if you believe your account or personal information has been compromised.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have the right to:
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Request access to personal information we hold about you
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Request a copy of your personal information
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Request correction of inaccurate information
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Request deletion of personal information
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Restrict or object to certain processing
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Withdraw consent
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Request data portability
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Opt out of targeted advertising
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Opt out of the sale or sharing of personal information
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Appeal certain decisions relating to a privacy request
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Submit a complaint to a data protection authority
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Receive equal service without discrimination for exercising privacy rights
These rights may be subject to exceptions under applicable law.
To exercise a privacy right, contact us at:
Please include enough information for us to identify your account or transaction and understand your request. We may need to verify your identity before completing certain requests.
An authorized agent may submit a request where permitted by law. We may request proof that the agent is authorized to act on your behalf.
EUROPEAN ECONOMIC AREA, UNITED KINGDOM AND SWITZERLAND
If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including rights of access, correction, deletion, restriction, objection, portability, and withdrawal of consent.
You may also lodge a complaint with the data protection authority in your country of residence.
Where Shopify processes information for its own enhanced services, you may also manage certain choices through the Shopify Privacy Portal.
UNITED STATES PRIVACY RIGHTS
Residents of certain U.S. states may have additional privacy rights, including rights to access, delete, correct, and obtain a copy of personal information, and to opt out of its sale, sharing, or use for targeted advertising.
Where applicable, you may exercise these rights through the Site’s privacy controls, Data Sharing Opt-Out page, Global Privacy Control, or by contacting us.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
CHILDREN’S PRIVACY
The Site is not directed to children under 16, and we do not knowingly collect personal information from children under 16.
If you are a parent or guardian and believe a child has provided personal information to us, contact service@everglimp.com so we can review and, where appropriate, delete the information.
THIRD-PARTY WEBSITES
The Site may contain links to websites, platforms, or services operated by third parties.
We are not responsible for the privacy, security, or content practices of third-party services. We encourage you to review their privacy policies before providing personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes to our practices, technologies, services, legal requirements, or other operational reasons.
The revised version will be posted on this page with an updated “Last Updated” date. Where required, we will provide additional notice of material changes.
CONTACT US
For questions, privacy requests, or complaints, contact:
EverGlimp Privacy Support
Email: service@everglimp.com
Website: https://www.everglimp.com
Customer service is available Monday through Sunday. We aim to respond to general inquiries within 24 hours. Privacy requests may require additional time depending on verification and applicable legal requirements.